Customer Services Administrator

Closing Date Closed: 2019-12-26

Location Dubai

Job Purpose

Vacancy - Customer Services Administrator at CPL Dubai

The purpose of the Customer Services Administrator is delivering impeccable service to our clients through day to day administration.

 

Tasks & responsibilities

Vacancy - Customer Services Administrator at CPL Dubai

  • Enter sales orders onto the AX system
  • Responding to clients in a timely, professional and satisfactory manner
  • Act as a liaison between various internal departments like production, sales team/ sales coordinators and shipping department to ensure customer orders are executed smoothly
  • Keeping the customers informed on the status of their orders – changes to arrival date, raw material delays or shipping delays etc...
  • Raise customer complaints as and when required.
  • Adhere to group and local health, safety, environmental & quality procedures

 

Skills & attributes required

Vacancy - Customer Services Administrator at CPL Dubai

  • Read, Write & Speak good English – Essential
  • Bachelor's Degree in related discipline
  • Able to work efficiently and effectively with attention to detail
  • Good time management and friendly / helpful attitude
  • Knowledge of Microsoft Dynamics is an added advantage
  • Team player
  • Previous experience in a customer services role would be beneficial

 

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